Terms & Conditions for BusTicketVN

Effective Date: Sep 19, 2024

Please read these Terms & Conditions ("Terms") carefully before using our website busticketvn.com ("Website") or booking a tour, transfer or cruise with BusTicketVN ("Company"). By using the Website or making a booking, you agree to be bound by these Terms.

1. Booking and Payment

  1. All bookings are subject to availability and confirmation by the Company.
  2. You can reserve now and pay later — no upfront payment is required to secure your booking. We will contact you to confirm the details and arrange payment.
  3. Full payment is due before the start of your tour, transfer or cruise, unless otherwise agreed in your booking confirmation.
  4. We accept PAYPAL, VISA, AMEX, VTCPAY, ONEPAY.

2. Cancellations and Refunds

  1. Free cancellation is available up to 24 hours before the experience starts (local time).
  2. Cancellation policies may vary depending on the service. Please refer to your booking confirmation for details.
  3. Refunds for late cancellations may be subject to a cancellation fee.

3. Travel Documents

  1. You are responsible for obtaining all necessary travel documents, including passports and visas.

4. Liability

  1. The Company is not liable for any injury, loss, or damage incurred during the tour.
  2. Travel insurance is highly recommended.

5. Changes to the Tour

  1. The Company reserves the right to change the itinerary or cancel a tour due to unforeseen circumstances.

6. Governing Law

These Terms are governed by the laws of Vietnam.

7. Changes to These Terms

The Company reserves the right to update these Terms at any time. You will be notified of any material changes.

8. Contact Us

If you have any questions about these Terms, please contact us at [email protected]